Your Privacy is Our
Priority
At Renderly, we're committed to protecting your privacy and being transparent about how we collect, use, and protect your information. This policy explains our practices in clear, simple terms.
Quick Overview
What We Collect
Only essential information: email, username, and optional profile data to provide our services.
How We Store
Secure Firebase infrastructure with enterprise-grade encryption and regular security audits.
What We Share
We never sell your data. We only share what's necessary for service delivery and legal compliance.
Information We Collect
Account Information
- Email Address: Used for account creation, authentication, and important service communications
- Username: Your chosen display name within the platform
- Profile Picture: Optional image you upload for your profile
- Subscription Tier: Your current plan level (Core, Kernel, or Sentinel)
Usage Information
- Website Generations: AI-generated websites you create using our platform
- Service Usage: How you interact with our features and tools
- Technical Data: Device type, browser information for optimization purposes
What We DON'T Collect
- ❌ Credit card or payment information (handled by secure payment processors)
- ❌ Passwords (managed by Firebase Authentication)
- ❌ Browsing history outside our platform
- ❌ Personal files or documents from your device
- ❌ Location data or tracking cookies
How We Use Your Information
Service Delivery
Generate AI-powered websites, manage your projects, and provide personalized experiences based on your tier.
Security & Authentication
Verify your identity, prevent unauthorized access, and maintain the security of your account.
Platform Improvement
Analyze usage patterns to enhance our AI models, improve performance, and develop new features.
Communication
Send service updates, security notices, and important account information (no marketing spam).
Data Security
Firebase Infrastructure
Your data is protected by Google's enterprise-grade security infrastructure with automatic backups and 99.95% uptime SLA.
Encryption at Rest & Transit
All data is encrypted using AES-256 encryption when stored and TLS 1.3 when transmitted.
Access Controls
Strict access controls ensure only authorized personnel can access systems, with all actions logged and monitored.
Your Rights & Controls
Access Your Data
Request a copy of all personal data we hold about you in a portable format.
Update Information
Modify your profile, email, or other account details through your account settings.
Delete Your Account
Permanently delete your account and all associated data with a simple request.
Restrict Processing
Limit how we process your data while maintaining your account access.
Questions & Contact
Response Time
We respond to all privacy requests within 72 hours and fulfill data requests within 30 days as required by GDPR.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or applicable law. When we make significant changes, we will:
- 📧 Email all users with a summary of changes
- 📅 Update the "Last Modified" date at the top of this policy
- 🔔 Display a notification banner on our platform
- 📋 Maintain an archive of previous policy versions
Your continued use of Renderly after policy updates constitutes acceptance of the revised terms.
